The information collected by this website is owned solely by us. The only information that we can collect or that we have access to is that which is voluntarily provided to us by the user via email or any other form of direct contact. This information is not shared or rented to anyone by us. The information collected from you is used only to respond to you and to complete the task you have contacted us for. Your information won’t be shared with any third party outside of our organization except when it is necessary to do so in order to process your request.
You can contact us via the email address provided on our website in order to find out what data our website has collected about you, if any; to have us change or correct any of your data about you that we do have; to have us delete all of the data the website has collected from you; or simply to express your concerns and queries about the use we make of the data our website collects from you. You also have the choice of opting out of any future contact with us.
Immigration, Refugees and Citizenship Canada (IRCC) requires this information so that your eTA for Canada can be decided with well informed decision making process and that you are not turned back at the time of boarding or at the time of entry into Canada.
We take all security precautions in order to protect the information collected from you by the website. Any sensitive, private information submitted by you on the website is protected both online and offline. All sensitive information, for example, credit card or debit card data, is imparted to us securely after encryption. The closed lock icon on your web browser or the ‘https' at the beginning of the URL is proof of the same. Thus, encryption helps us to protect your personal and sensitive information online.
Similarly, we protect your information offline by granting access to any information that personally identifies you only to select employees who need the information in order to perform a job that processes your request. The computers and servers in which your information is stored are also protected and secure.
As per our terms and conditions, you are mandated to provide us with information that is needed to process your request or order made on our website. This includes personal, contact, travel, and bio-metric information (for example, your full name, date of birth, address, email address, passport information, travel itinerary, etc.), and also such financial information as credit/debit card number and the date of their expiry, etc.
You must provide this information to us while submitting a request for applying for the Canada eTA. This information will not be used for any marketing purposes but only to fulfil your order. If we find any trouble in doing the same or need any more information from you, we will use the contact information provided by you to get in touch with you.
We can be contacted via our help desk. We welcome feedback, suggestions, recommendations and areas of improvements from our users. We look forward to making improvement to the already best platform in the world for applying for Canada Visa Online.